When a senior leader feels that their team is dysfunctional, it causes a lot of pain. It is painful for the senior leader to think about the meeting that will take place after the meeting, knowing full well that team members are not coming forth with what is really on their minds. They know a team member is angry, they are hoping to have a fruitful discussion, get resolution and be able to move forward, and yet there is not a commitment to talk about what is important and move on. Sometimes there are grudges that result in sabotage, back stabbing and gossip, and it is very discouraging, if not depressing, for leaders. There is a sense of being stuck. We keep revisiting the same issues over and over again. A senior leader knows not only that are we not making the kind of progress that we wanted to make, but that people are also upset with each other, morale does not feel good and there is tension in the room. The whole situation becomes extremely discouraging.

Primer Michaels has a strong track record for turning around dysfunctional teams. We have proven processes for:

Revealing the elephants in the room and ensuring that teams are really talking about what matters most in a way that avoids bitch sessions.
Helping teams rebuild a goal focus, a real commitment and orientation to results and what they need to do together to accomplish results.
Providing sustainable ways for team members to hold each other accountable, and through that accountability, celebrate and recognize their accomplishments and create sustainable success.